@Jgovernale06 TurboTax provides software for a do-it-yourself tax return. Once you file the return, TurboTax does not get any information from the IRS or your state. The IRS will not share any information with TT. TT cannot legally seek information about your return once the IRS has it, and cannot intercede with the IRS or check your refund status.
That being said, lots of people--especially people in a hurry to file really early in the tax season--make mistakes that put their returns under review and delayed their refunds. Many of the mistakes made resulted in reduced refunds or even in owing tax instead of getting refunds. You may be one of those people. Only the IRS can tell you. What does it say when you use the IRS refund site?
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
TAX ADVOCATE
At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/08/TAS_CaseCriteria_061120.pdf
https://www.taxpayeradvocate.irs.gov/can-tas-help-me-with-my-tax-issue/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
