Is Turbotax's custom service number hacked? Every time I call it, it ask me for my SSN. No matter how I give it the number it says "I don't hear a valid SSN". Granted, if my accent is so bad, the computer might not understand what I said, but it gives the same response even if I type the number on the phone. I typed a valid 9 digit SSN, but it still says "I don't hear a valid SSN. I need a nine digit number". I am now afraid to call that number again for fearing that it was there just to collect my SSN. Will Turbotax ever let their customers talk to a real person?
