After you file

@cpearl1979 TurboTax has nothing to do with your "card."   If you have a credit/debit card then it was issued by a bank.   TurboTax is not a bank.   TurboTax provided you with the software to prepare a tax return.   You chose to have your refund put on a card.

 

Your issue is with the bank that provided you with the card.  Look on the back of your card for that banks 800 number and call them.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**