@fcrosby If you used the CD/download and paid $25 for a state e-file, but were unable to e-file the state --- you can talk to customer support for a refund of the state e-file fee. If you used online TurboTax, there is no extra fee to e-file. The fee is the same whether you e-file or file by mail.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
