@Pdilly2022 wrote:
Where's My Refund says my Direct Deposit was sent to bank on March 30, 2022 but I have checked account repeatedly and gone to bank but no refund has been deposited, It has been over 5 months.
Did you request to have the TurboTax account fees paid from the federal tax refund?
If so, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request
Or https://taxpayer.sbtpg.com/
Call 1-877-908-7228
If you did NOT request to have the TurboTax account fees paid from the federal tax refund, then you need to have the IRS put a trace on your refund if it has not been direct deposited to your bank account.
Go to this IRS website for how to initiate a trace - https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0
