I get to the point of entering my tax payment info, but once I enter the info, I am taken the page with the steps for submitting an amended return and asked to enter my tax payment info again. I am using TurboTax Premier on browser. Why doesn't TurboTax show that step as completed, when that information is valid? When I contacted customer support, I was told that they would look into it and they would call back. However, they sent a generic response email that didn't answer my question and never called back. How can I actually file an amended return with TurboTax Premier, on browser, when the software refuses to take me to the page to file one? My problem is literally that Turbotax won't take me to the page with the "File" or "Send Return" button.
