@859 You have posted in several threads. You say that you used a wrong mailing address on your tax return and a wrong bank account. This is not TurboTax's fault---these were user errors. Your tax refund was not sent to TurboTax. TurboTax cannot intervene with the IRS for you.
But one thing you need to do immediately is give the correct mailing address to the IRS:
CHANGE OF ADDRESS
https://www.irs.gov/faqs/irs-procedures/address-changes/address-changes
We cannot be sure---but it is possible that the third party bank SBTPG will send your refund back to the IRS since SBTPG does not have a correct bank account or a correct mailing address for you. The IRS will need the right address.
And.....try putting a trace on the refund:
If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.
Not sure if they will help---but you could also try the Advocate service:
TAX ADVOCATE
At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/08/TAS_CaseCriteria_061120.pdf
https://www.taxpayeradvocate.irs.gov/can-tas-help-me-with-my-tax-issue/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
