My TurboTax account shows my federal taxes were accepted 02/27/2022. Both online and phone platforms are reporting federal taxes were not accepted and TurboTax preparation fees are due. I gave TurboTax permission to deduct fees from my refund receiving account from my tax refunds. For whatever reason fees were not received. These fees were recently deducted out of my bank checking account on 06/24/2022. I cannot get a person on the phone with TurboTax to share an update, assist or to help expedite the process necessary to receive my federal tax refund. Isn't that what we pay TurboTax? Help when help is needed? Please advise my course of action from this point forward. Thank you for your consideration, cooperation and assistance in this sensitive matter. I genuinely appreciate it. I will be awaiting your answer... please.
