I GOT A LETTER FROM THE IRS
https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
AUDIT SUPPORT
https://support.turbotax.intuit.com/irs-notice/audit-support/
Chances are it is not line 19 that is the issue but line 28 ...
Use IRS Form 1040 Schedule 8812 to figure your Child Tax Credits, to report advance Child Tax Credit payments you received in 2021, and to figure any additional tax owed if you received excess advance Child Tax Credit payments during 2021.
What issues are you experiencing? Are you able to view the computation that the software made for the Child Tax Credit?
If you can view the entire 2021 1040 Federal tax return at Tax Tools / Print Center, you will see:
- Line 12 of Federal Schedule 8812 which computes the total Child Tax Credit, and
- Line 28 of the Federal 1040 which reports the refundable amount.
The full amount of the Child Tax Credit is not reported on the 2021 1040 Federal tax return, only the net amount after applying the advance payments.
To view Federal 1040 line 28, go to Tax Tools / Tools / View Tax Summary / Preview my 1040.
If you filed jointly with your spouse, then half your advanced child tax credit payments would be reported to them. If the amount reported on Letter 6419 is exactly half of what you actually received, that is probably the reason why.
If that is not the case, you first want to check on the IRS website to ensure Letter 6419 has the correct information for your account. If there is a discrepancy between what the website reports and what is on the letter, you should use the amount on the website. The website will also contain information for each payment so you can see exactly where the discrepancy is if there is one.
If the IRS shows a payment that you did not receive, you can request a payment trace from them by calling 800-919-9835 or mailing a Form 3911 for the missing payment. There are most likely to be problems with your payment if you closed the bank account that was receiving direct deposits or if you requested checks.
Since the payment trace is unlikely to be resolved quickly, you can still file using the numbers the IRS reported on Letter 6419. This is likely to get your taxes processed the most quickly, but if they later conclude that the number they reported was not what you received, you may have to amend your return to get the missing amount.
