@Carmstwin wrote:
I am so freaking tired of being scammed. I was charged by TPG products for a $120 from my bank account. I will never use turbotax ever again. I want my money back! This is such a scam! And there's no way to contact anyone. That's real sweet! I am very pissed.
No one can know anything account-specific in this user community forum, but $120 sounds like it could be the product fees. If you chose to pay for your product fees out of your Federal refund, that involves a third-party company SBTPG, and in addition to the products fee there is a $39.99 service fee (44.99 for California residents.)
You wrote: "charged by TPG products for $120 from my bank account"
I'm not sure what that refers to since normally any product fee debit is done by TurboTax/Intuit, but this is a user community forum, not a direct route to TurboTax Support. Did you have a Federal refund that has been delayed a long time, so your bank account was debited for the product fees? Was it the following? Although in the following scenario, it should have been TurboTax/Intuit doing the debiting:
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
You wrote: "And there's no way to contact anyone."
I'll tell you below how to contact whichever party you're trying to reach.
SBTPG has a phone contact page at the following link. It also shows their business hours. Even when they are closed, you may be able to get automated info, or you may get some info by logging into SBTPG's refund lookup tool.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
Or if you're wanting to reach TurboTax Support:
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
