@guillolo wrote:
TurboTax stole my refund thru a Green Dot Bank, I tried to contact a nobody answers. If TurboTax keeps that money probably is legit but I have been waiting for close hat two months, and that is money that they keep and probably generating interest that I don't have and I need. I need to pay tuition and other stuff. Really now even TurboTax is stealing this is not good!!!!!
TurboTax does not receive any kind of tax refund, federal or state.
If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request
Or https://taxpayer.sbtpg.com/
Call 1-877-908-7228
Santa Barbara Tax Products Group is a wholly owed subsidiary of Green Dot Corporation. Stock Exchange symbol - GDOT
