My 2020 Turbo Tax return is not showing up in the comparison reports. How can I fix this?

My 2020 Turbo Tax return  is not showing up in the comparison reports. How can I fix this? When I divorced a few years ago, I was forced to set up a new user name to do my 2019 return. That acct/user name is holding my 2020 return and not allowing access from the user name I've used for all my other returns. Oddly, my 2019 return is available on the comparison reports.