jfhollow
Returning Member

Error on 2021 tax submission

Does your “TurboTax Accurate Calculation Guarantee” cover errors in refunds?

I used Turbotax Basic to submit my 2021 Form 1040 and supporting documents. 

 

Your software calculated my refund would be $8761.00, however, the IRS sent me only $5961. The IRS also said I would get a letter/notice explaining the reason for the lower refund, but I did not receive one.

 

I look forward to your response.