You would need to reach out to the IRS directly to start to confirm they haven't received your return and for them to advise you on the next steps. To reach an agent quicker, please follow the steps included below.
You would also need to reach out to the State of Illinois to advise on the same. To reach the Illinois Department of Revenue, please see the link here.
IRS: 800-829-1040
Hours: 7:00 AM - 7:00 PM, local time
Monday-Friday
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
Or, you can visit your local IRS Office.
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