Civista Bank is one of 2 banks that is used when you choose to pay your TurboTax fees out of your Federal refund. Did you choose that option?
If you chose to pay your TurboTax fees out of your Federal refund, the refund goes first to a temporary account at an intermediary bank-either Civista Bank of Sandusky, Ohio, or Green Dot Bank. At the intermediary bank, the fees are subtracted, then the rest of your funds are sent on to your bank in a second deposit. The company that handles that is SBTPG (Santa Barbara Tax Products Group.)
How to contact Santa Barbara Tax Group
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
