@nelsonaf91 You have not told us what the issue was or what your letter from the IRS said. So we have no way to ascertain if the mistake was yours or the software's. However, lots of people have made mistakes this year---it is a confusing year for people with the changed tax laws and new things they have to enter. Lots of people have made mistakes regarding the 3rd EIP payment and the advance child tax credit payments. Those are not mistakes covered by the accuracy guarantee. Those are user errors.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
