Ok ... do you mean your refund sent by the IRS is short the $1400 stimulus credit amount? If so then the IRS believes it did send the money even if you didn't get it so your only option is to have a trace put on the missing money ... last year they sent some payments out on prepaid debit cards that looked like junk mail and many folks tossed it away.
You should request a payment trace to track your payment if the IRS (https://www.irs.gov/newsroom/recovery-rebate-credit) shows a payment was issued to you and you have not received it within the timeframes below.
IRS assistors cannot initiate a payment trace unless it has been:
- 5 days since the deposit date and the bank says it hasn't received the payment
- 4 weeks since the payment was mailed by check to a standard address
- 6 weeks since the payment was mailed, and you have a forwarding address on file with the local post office
- 9 weeks since the payment was mailed, and you have a foreign address
If the checks were not cashed, the IRS will issue you a new ones.
To start a payment trace:
- Call the IRS at 800-919-9835
- Mail or fax a completed Form 3911
For more information, please see Topic J: Payment Issued but Lost, Stolen, Destroyed or Not Received
