After you file

@Sepsey730 You have not told us what card you have.   Look on the back of the card and see if it has an 800 number.

 

If it is a TurboTax card

For help with your pre-paid Visa card: 

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

 

 

 

If you have a credit karma card

 

https://support.creditkarma.com/s/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**