@ ErinMEDFEE wrote:
I AM HAVING THE SAME ISSUE!! Checked where my return is and IRS sent it last week in checking the status but It was not deposited to my bank. My Turbotax forms also list a account/routing number I have never seen and are associated with a "MVB bank"- this feels like a scam.
Who do we call or contact to resolve this?
MVB Bank happens to be the bank that administers the Credit Karma Money Spend account and Credit Karma Visa Debit Card. Did you choose to get your refund on a Credit Karma Visa debit card?
Or did you apply for and received a Refund Advance that requires a Credit Karma Money Spend account and such a card?
See this FAQ:
https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569
