Did you use the Refund Processing service to have your fees paid from your tax refund? You can review the bank account used for refund processing on lines 21b & d for your Form 1040.
If this is the case, once the IRS Where’s My Refund? site shows your refund has been sent, it generally takes Santa Barbara Tax Products Group (SBTPG), who administers the "refund processing service" for Intuit, 1 to 2 business days to process and forward your refund to your financial institution, after it receives them from the IRS.
Then once SBTPG sends the refund to your bank it can take up to 5 business days to post to your account.
- To check your refund status with SBTPG click here.
- For SBTPG contact information, please click the following link: SBTPG Contact
- You may also submit a request to them here.
If you have not received your refund and it is past the timeframes noted above, you may need to start a tracer by following the instructions in the following IRS link: IRS Refund Trace
