@Shoptake2 wrote:
when I contacted turbo tax the only answer they would give me is call the irs, call the irs, call the irs. Even after I said I paid for turbo max protection- they said call the irs. Turbo tax has been UNWILLING to help me or it seems anyone else about this matter. Absolutely ridiculous and frutstrating
The Max benefits are only if your tax return is being Audited by the IRS and that would be handled by a third party, TaxAudit.com. It does not mean that TurboTax can contact the IRS on your behalf to inquire about a tax refund.
Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.
Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds
