@maeb wrote:
I have no way of seeing my 1040 every time I try it goes to load and then fails, I have the screenshots from the TurboTax app that my federal was accepted for $1,381 but only $233 was deposited into my bank account, there is no reason for anything to be taken out of my refund I have no offsets, student loans nor children, I was told by another representative that I would be getting an email shortly to when I was going to get the rest of my refund so when will that be because it's been a week
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2021 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
Go to the IRS website for your federal tax refund to verify what was sent - https://www.irs.gov/refunds
Or call the IRS at 1-800-829-1954 for the refund status
If the IRS website indicates the refund amount sent is the same as the refund on your Form 1040 -
If you requested to have the TurboTax account fees paid from the federal tax refund, then you will need to contact the third party processor for the status of your tax refund, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
Or https://taxpayer.sbtpg.com/
Call 1-877-908-7228
