Missing funds, did not receive my approved IRS amount

Missing 1000 from my return. No offsets. I did not receive my approved IRS AMOUNT. I have reached out to the president of intuit, waiting for a response! I hope he is looking to it because multiple people are missing money this year and the IRS is not to blame. The amount should reflect the same as Where’s my refund. TruboTax fees do not amount to 1000.00.