Did not receive full refund

I am so disappointed in turbo tax I have been using them for about 4 years now and this is the first time I’ve ever had a problem with them, my Federal refund was accepted for $1401 and I literally only got $1. And the irs website is saying something about me filing with dependents and making over $73,000 which is completely not true I have no claimed any dependents ever i don’t have any kids or anyone I take care of and I don’t make anywhere close to 73,000 i made 33,000 last year I’ve already tired to get ahold of the irs and tried their many numbers they have and every time i finally got in line to talk to a real person it said the call volume is high so I just get hung up this needs to be fixed ASAP i need to buy food and pay bills with that money