We’re aware of an issue that may have caused customers who used our Refund Transfer service.
We know how important your refund is and we apologize. We’re working quickly to resolve this and make sure you receive your full refund. You'll get an email message from us shortly letting you know when to expect the rest of your refund.
In the meantime, please refer to these Turbo Tax help articles.
Why is my direct-deposited refund or check lower than the amount in TurboTax?
Why is My Tax Refund Not What I Expected?
What is a refund offset?
Topic No. 152 Refund Information
Tax Refund Tips
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