Once the Where’s My Refund? site shows your refund has been sent, it generally takes Santa Barbara Tax Products Group (SBTPG), who administers the "refund processing service" for Intuit, approximately 1 to 2 business days to process and forward your refund to your financial institution, after it receives them from the IRS.
Once SBTPG sends the refund to your bank it can take up to 5 business days to post to your account. You can check your status here: TPG Refund Transfer details
For SBTPG contact information, please click the following link: SBTPG Contact
You may also submit a request to them here.
