What date does the IRS show your refund was sent on the Where’s My Refund? site? It generally takes Santa Barbara Tax Products Group (SBTPG), who administers the "refund processing service" for Intuit, 1 to 2 business days to process and forward your refund to your financial institution, after it receives them from the IRS.
Once SBTPG sends the refund to your bank it can take up to 5 business days to post to your account.
For SBTPG contact information, please click the following link: SBTPG Contact
You may also submit a request to them here.
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