@Chines1 wrote:
So does all your refund go to turbotax then sent to you after they take their fees or is it sent to you by the irs and the irs sends turbotax part of it? Im so confused. I never choose turbotax to take their fees from refund before so im wondering if I will still get the refund by the date the IRS website posted.
TurboTax does not receive any kind of tax refund, federal or state.
If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
