@mplsjimmy wrote:
Since our IRS refund is routed thru SBPTG Bank first to pay the filing fees out of the refund, the process is delayed at least 1-2 biz days. SBPTG takes out the Turbo Tax fees after they sit on the funds for a while and then finally deposit the net refund into your bank 1-2 biz days later. If you paid fees upfront you’d get your refund 5 days early. I’m never using Turbo Tac again for this reason and for the undisclosed $40 extra refund transfer fee.
TurboTax is aware of this issue and is working to provide a solution for all impacted customers.
No action is required on your part and TurboTax is working quickly to get you reimbursed. You should be getting an email shortly letting you know when to expect the rest of your return.
