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After you file
@Amber1108 When you mail a tax return (or anything else) to the IRS use a mailing service like certified mail with tracking so that you will know it was received. The IRS will only accept one e-filed return with the child's Social Security number on it, so if your ex files first, it blocks you from e-filing. Your only recourse is to file by mail.
You are not required to say that there is a signed 8332 if there is not such a signed agreement. Mail your return and let the IRS sort it out.
If you mailed your 2020 return that claimed your child and have not yet received your refund:
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
TAX ADVOCATE
At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html