Thank you for further clarifying your question and I do apologize for any misunderstanding. You can go to SBTPG's secure website for assistance from them. I have also provided a link below where you can contact Credit Karma support for assistance since your refund is going on a card with them:
Credit Karma Support
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
