After you file

@33612 The IRS refund site is no longer showing information for 2020 refunds.   The system has switched over to only show information for 2021 refunds.   So it will say there is "no information" if you are looking for 2020.  And TurboTax does not not file your return.  YOU have to file it yourself by clicking a big orange button that says "Transmit my returns."   if you did not do that then you did not file.   Look in your account----does it say "accepted" for your 2020 return?   If it says anything else, like "printed" or "ready to mail" or "rejected" then your return was not filed.   In that case you have to print it, sign and mail it now.  it cannot be e-filed.

If it says accepted, then sadly your 2020 return is still among the millions of 2020 returns that are caught up in the backlog at the IRS.   TurboTax does not get any information from the IRS after you file your return.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html