Sorry ... but this is NOT a live chat ... it is a forum where you have to wait for a reply.
An advance on a 2021 federal tax refund will not be available until the return can be filed with the IRS sometime in late January or early February.
See this TurboTax support FAQ for a refund advance - https://ttlc.intuit.com/community/refunds/help/about-refund-advance/00/27333
