@fanfare there was no questions or interview at the time I processed my taxes on TurboTax online for 2020 year. I've used TurboTax for 20years now and I am diligent in reading all questions and reviewing all forms. This was never asked, did not appear on any questions or forms visible to me during the completion or filing process.
@Critter-3 I really hope you are not a TurboTax employee or representative. If so, I respectfully and highly recommend you repeat customer service training. Your condescending tone and blatant disregard for such a large number of customers clearly communicating an error in the software and absolutely no choice given to defer any payments is sad.
