That’s the same message that I got. I called the number and the irs agent told me since it’s been way over 20 weeks, she will send a note to the person that’s assigned my return that they have 30 days to settle the account. Well, it’s been 30 days and nothing has been updated on my transcript and no refund. I can’t even use the where’s my amended return tool bc it comes up with that message. My amended return isn’t complicated either. The irs owes me a refund of almost 9k. It’s so frustrating. I’m tired of hearing them say “be patient”. I think waiting 7 months is beyond being patient at this point.
