I used Turbo Tax but I was required to submit hard copy. I sent in both State (CA) and Federal on 4/8/2021. It turns out that I forgot to sign the documents. State was processed (I supposed because I owed and attached a check.) Federal sent back (8wks later) to be signed and returned, of which I did promptly. Ever since I have not been able to verify the status. About a month ago, I was finally able to talk to an agent live (spent literally all day trying to contact them, on hold and getting hung up on) and they said they received it but haven't processed it. Then I got cut off! I have not been able to verify and information since. When I log on to my IRS account it still shows that "Your 2020 Tax Return Is Not Processed. The due date has passed. If you've already filed, processing usually takes 21 days (electronic returns) or six weeks (paper returns)."
It's been over 7 months! I need to access the return data to submit my daughters FAFSA.
Any help would be greatly appreciated.
Thank you 🙂
