@hiro2203 You are the only one who can contact customer support on your own behalf. No one in the user forum can help with billing issues. We are other users--volunteers---who do not work for TurboTax. You have not told us what went wrong or why you did not finish filing with TurboTax. If you had trouble with e-filing you still could have printed and mailed your return, which is likely why they will not give your money back.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
