@eholshoe No one in the user forum can help with billing issues or your request for a refund of your fee. Generally if you went far enough in the online program to pay, then they will not issue a refund. But only customer support can resolve it. Talk to them again and get them to explain to you what they meant when they said your case is closed.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
