@Kaidenbovee03 wrote:
The irs said it was direct deposited to turbo tax $2125.84 couple of months ago and I never received it to my bank. I need a card to access my tax refund please I never received a card
This IRS website for the status of a federal tax refund indicates the refund was issued? - https://www.irs.gov/refunds
TurboTax does not receive any kind of tax refund, federal or state.
If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
For the status of the Turbo® Visa® Debit Card -
If you have any questions or need assistance with your Turbo Visa Card, please visit TurboDebitCard.com or call toll-free at (888) 285-4169
