After you file

@Misssdb  I looked back at your other posts.   In your first post from several months ago  in late June you mention that your address has changed and you missed getting a letter from the IRS.   Have you sent in a change of address to the IRS? 

 

CHANGE OF ADDRESS 

https://www.irs.gov/faqs/irs-procedures/address-changes/address-changes

 

Are you seeing any messages on the IRS refund site?   If the IRS sent you a 5071C letter to verify your identity you need to take care of that....but it seems you do not know what the missing letter was about.  

 

There are a lot of delays for 2020 refunds.   TurboTax does not ever get any information from the IRS after you file your return, so no one at TT would know about a letter sent to you by the IRS.  

 

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

TAX ADVOCATE

 

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

 

 

https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/08/TAS_CaseCriteria_061120.pdf 

 

https://www.taxpayeradvocate.irs.gov/can-tas-help-me-with-my-tax-issue/

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**