Are you looking at the Online instructions? The first step says sign in to your account.
- Sign into TurboTax.
- Go to the section titled Your returns and documents (you may need to select Show).
- Select 2019 then Amend (change) your return.
- When you get to the Let's get a kickstart on your 2019 amended return screen, carefully follow the instructions. Don't worry if your refund changes to $0. This is normal for amended returns. When you have completed your amendment, the tax due, or refund, will reflect any change from your original return.
