DoninGA
Level 15

After you file


@Rodabeetlepp wrote:

When i look up my wheres my amened return it says should of had it on may 14 now going into october and no refund can not get through to the irs have called everyday tired of trying can you please see whats going on


TurboTax cannot legally contact the IRS on your behalf.  TurboTax is a software company which sells tax preparation software.  It is not a paid tax professional such as a CPA, EA or Tax Attorney.

Does the IRS website for the status of an amended tax return indicate the refund was issued? - https://www.irs.gov/filing/wheres-my-amended-return

If so, the refund would have been mailed as a check to the address on the amended tax return.

Since you have not received the refund check go to this IRS website to report a lost tax refund - https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.