@Workaholic_89 Your refund is not "approved" when you e-file it. It can be "accepted" for processing but approval of your refund is a much later step. It sounds like the IRS did not approve your refund.
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
We cannot see your tax return, nor does TurboTax get copies of any letters or information sent to you by the IRS after you file your tax return. When you say ""they" sent you a letter---do you mean the IRS sent a letter? Call the number on the letter to sort it out.
If you are having trouble understanding the letter:
TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.
https://support.turbotax.intuit.com/irs-notice/audit-support/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
