@Napier42 This is the user forum for TurboTax--not Tax Act. No tax software company can help you verify your identity with the IRS. You have to follow the instructions given to you in the letter you received from the IRS.
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
