@Tamara O
" I think it was an offset that was delivered"
An offset is when the IRS or state takes money AWAY from your refund. They send you a letter a few weeks later to explain why they reduced your refund.
Only the IRS or state knows why they reduced your refund. TurboTax never gets any information about offsets to your refund.
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
Only a small percentage of calls to the IRS are answered----the best time to try calling is first thing in the morning.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
