@dollp9 wrote:
I paid Turbo Tax for them to do my taxes. I filed May 2021. IRS accepted it. I have been checking with them and said that TAX TOPIC 152. I have not received my refund yet. Shouldn't Turbo Tax look into this?
You did not pay TurboTax to do your taxes. You paid for the tax preparation software from TurboTax to assist you in completing your self--prepared tax return. TurboTax is a tax preparation software company. It is not a paid tax preparer, such as a CPA, EA, Tax Attorney or other paid tax professional.
TurboTax, by law, cannot receive information from the IRS concerning a tax return once the tax return has been Accepted by the IRS,.
