Do you have investments?
6/6/2021 one user found.......
At this point we were scared our computer had been hacked and called a “geek” to check it out. He advised it had NOT been hacked. After learning about other TT users having similar problems and finally finding the refund in their brokerage account we checked ours and aha, there it was. Somehow the account numbers had been changed when TT accessed our brokerage account for the tax reporting info.
From... https://ttlc.intuit.com/community/after-you-file/discussion/turbo-tax-put-the-wrong-routing-and-acco...
One poster found this.....
The refund was sent to a bank I didn't recognize because Schwab where I have an account uses an intermediary bank, JP Morgan. So the refund was in my Schwab account which has little activity and I had not checked. I had not had a refund in so long, I did not remember the default account I had set up years ago for refunds.
I found this from an old FAQ....
In some cases, tax refunds designated to be deposited into a Fidelity brokerage account will appear to have been "deposited" into UMB Bank.
Similarly, some tax refunds designated for a Charles Schwab account will seem to have been "deposited" to JPMorgan Chase or BNY Mellon.
In these 3 cases, the refund was merely routed through (not deposited into) these banks, who partner with the brokerage in routing the funds.
If your refund was routed through one of these banks, you'll see routing numbers 101205681, 071000013, or 031100157when you sign into your brokerage account. However, your refund will be deposited into your brokerage account, not the bank.
