@Nec wrote:
It’s been 16 weeks since I faxed my amended return and it still has not shown up on the “where is my amended” tax return tool through the IRS.
we still cannot call can we? I assume there is a major back log but I have no way of knowing if they even have it!
many advice?
If you faxed an amended return based on a letter you received from the IRS, then when the return was faxed you would have received a notification that it was received if the fax was successful.
Amended tax returns normally are processed within 4 months. However, due to the huge backlog of amended returns it may take 6 months or longer to process the tax return.
As stated on the IRS website for the status of an amended return - https://www.irs.gov/filing/wheres-my-amended-return
We are processing all mail in the order we received it.
Do not file a second tax return or call the IRS.
If you do decide to call the IRS -
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
