@lklj wrote:
How did you reach customer support? I only get a silly link to "Others" opinions and that wont help[p me get a refund. Where are they? So hard to reach a person!
You need to contact TurboTax support and speak with an agent about the e-file fee. Use the key words Billing Issue
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
