Not going to use Turbotax ever again

Wow, I just saw that $60+ was deducted from my bank account and i have not received my refund yet.  So you think most of us common folk are made of money and this is acceptable?  I can now not afford to get my husband's medications.   What do you think we should do about that, huh?  I did not even get any warnings from you.  NO notifications or emails whatsoever that this would happen!!!!!!!